Healthy Aging Resources

View healthy aging resources by clicking on the appropriate category below. Then click on the subcategory of interest to view contact information and descriptive information about that resource or click on the name of the organization/website to navigate to that site to find more in-depth information.

IF YOU NEED HELP RIGHT NOW, CALL A CRISIS HOTLINE

Adult Protective Services - Roanoke Co. Dept. of Social Services – 540-387-6040 during normal business hours
Blue Ridge Behavioral Healthcare – 24-Hour Crisis Services 540-981-9351
Deaf Crisis Line – 321-800-3323
National Suicide Prevention Lifeline – 988
SAMHSA's National Helpline (Substance Abuse and Mental Health Services Administration) – 988
Veterans Crisis Line – Call 988 and select 1 – Text 838255 – TTY 800-799-4889

The Salem Public Library and City of Salem do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through this site or any website or feature.

Local Organizations

Alert Driver Training of Vinton - Driver Improvement Program540-890-0347Program offers defensive driving techniques, review of new traffic laws, bookwork, and on-the-road testing.
Alzheimer's Association (Central & Western Virginia Chapter)800-272-3900 24/7 HelplineLearn about programs and services available in your area, including support groups and educational workshops.
Better Business Bureau Serving Western Virginia540-342-3455BBB helps people find businesses, brands, and charities they can trust. BBB of Western VA covers a 32-county region that includes Roanoke, Lynchburg, Harrisonburg, Bristol (VA), Martinsville and Staunton, among numerous other locations.
Blue Ridge Behavioral HealthcareInitial Visit 540-343-3007Blue Ridge Behavioral Healthcare (BRBH) is the Community Services Board serving adults, children and families with mental health disorders, developmental disabilities, or substance use disorders in the Roanoke Valley of Virginia. We serve residents of the Cities of Roanoke and Salem, and the Counties of Botetourt, Craig, and Roanoke.

24-Hour Crisis Services 540-981-9351
Blue Ridge Independent Living Center540-342-1231The Blue Ridge Independent Living Center assists people with disabilities to live independently.
 The Center also serves the community at large by helping to create an environment that is accessible to all.
 
 The Center, established in July 1989, is a private, non-profit community agency with non-residential programs. Support for service is received from state and federal sources and donations from regional businesses and individuals. The Center is governed by a Board of Directors with a majority of members having disabilities.
 
 The Center serves residents of the Fifth Planning District of Virginia which includes the counties of Alleghany, Botetourt, Craig and Roanoke and the cities of Covington, Roanoke and Salem.
Blue Ridge Literacy540-265-9339The mission of Blue Ridge Literacy is to support achievement of life goals by providing opportunities to strengthen literacy skills to adults in western Virginia. All 1:1 tutor training and classroom training is available to adults in the Virginia counties of Roanoke, Botetourt, Franklin, Alleghany and Craig, and the cities of Roanoke and Salem.
Elderscholar at Roanoke College540-375-2323The region's premier lifelong learning opportunity for adults over 55.
InnovAge Virginia PACE - Roanoke Valley540-565-5124Located at 1606 Lynchburg Turnpike, Salem VA 24153. InnovAge offers all-inclusive care to seniors. PACE is designed to keep seniors independent and at home for as long as possible. …provides healthcare and social services to seniors without moving them into a nursing facility. Go online to take their Self-Assessment to see if you or your loved one qualifies.
Legal Aid Society of Roanoke Valley540-344-2080The Legal Aid Society of Roanoke Valley provides a full range of civil legal services to low-income area residents, including issues involving housing, family, employment, consumer debt, and domestic violence. Free legal services are provided to qualified residents of the cities of Roanoke, Salem, Lexington, and Covington and the counties of Roanoke, Botetourt, Craig, Bedford, Franklin, Bath, Rockbridge and Alleghany.
Lifelong Learning at Salem Museum540-389-6760The Salem Museum offers group visits (self-guided are free, hour-long guided tours are for a fee), Speakers Bureau and Visits by Video.
Lifelong Learning Institute at Virginia Tech540-231-1725The Lifelong Learning Institute at Virginia Tech is a member-driven, volunteer organization that draws on the wealth of academic and community resources in the New River Valley and beyond to provide intellectual, cultural, and social experiences for curious adults 50 and older. Online and in-person.
Local Office on Aging (LOA)540-345-0451Since 1972, Local Office on Aging (LOA) has served as the designated Area Agency on Aging for the Fifth Planning District (Counties of Roanoke, Botetourt, Craig, and Alleghany and the Cities of Roanoke, Salem, and Covington) providing community-based programs to help aging residents remain independent for as long as possible. To effectively carry out their mission, LOA administers more than 30 community services providing nutrition, education, advocacy, and socialization.
Meals on Wheels540-345-0451LOA volunteers deliver a hot, nutritious lunch Monday through Friday to homebound senior citizens.
Roanoke Higher Education Center540-767-6161Located at 108 North Jefferson Street, Roanoke, VA 24016. From GED preparation through doctoral studies, we're making education more accessible in Southwest Virginia. The Roanoke Higher Education Center is a collaboration of colleges, universities, and community organizations offering over 80 degree and training programs.
Salem Parks & Recreation540-375-3057The Department of Parks and Recreation provides the citizens of Salem with year-round programs and activities, which are geared for all ages. 
Salem Senior Center540-375-3054Located at 110 Union Street, Salem, VA. Stop by the office and we will be glad to show you around and make sure you have a monthly newsletter. Activities, travel, classes, and friendships are what make the Center a welcoming place to come visit.
Salem Roanoke County Food Pantry540-389-6938Located at 829 Indiana Street, Salem VA 24153.
TAP into Hope - Offering free tax preparation assistance and filing540-283-4916Tax Clinic: If you are a Virginia resident with an annual household income of less than $60,000, or you qualify for the Earned Income Tax Credit (EITC), our tax clinic can make sure your taxes are done correctly, have applied all tax credits for which you are eligible, and submit them electronically.
 File Your Taxes Online for Free: File your taxes fast with the TAP Tax Clinic's free virtual filing option.
United Way of Roanoke Valley540-777-4200United Way of Roanoke Valley fights for the health, education and financial stability of every person in the Roanoke Valley region.
 
 We've dedicated nearly a century to improving lives in our community, proudly serving the Cities of Roanoke and Salem, the Town of Vinton, and Botetourt, Craig, Franklin and Roanoke Counties.
Valley Metro Specialized Transit - Arranged Rides (S.T.A.R.)540-982-2222S.T.A.R. is a service of Valley Metro that is operated by RADAR, to provide transportation to individuals with disabilities who are unable to ride a Valley Metro bus.

RADAR 540-343-1721; 800-964-5707
Virginia Dept of Motor Vehicles - Roanoke804-497-7100The Roanoke location of the Virginia DMV is 5220 Valleypark Drive, Roanoke, VA 24019.
Virginia Dept of Social Services (DSS) - Roanoke CountyMain Agency 804-726-7000DSS fosters community collaboration by providing services and sponsoring various grants, funds, programs and initiatives throughout the Commonwealth.

SNAP Hotline 800-552-3431

Roanoke County (Local) DSS 540-387-6087
Virginia Employment CommissionLocal office: 540-613-8220Local office of the VEC: Roanoke, 3601 Thirlane Rd NW, Suite 2, Roanoke, VA 24019-3079; 540-613-8220 serving counties of Botetourt, Craig, Franklin, Roanoke and the cities of Roanoke and Salem


Statewide Organizations

CoverVA - Children, pregnant women and adults833-522-5582Virginia Medicaid has low-cost and no-cost health coverage programs. There are programs for children, pregnant women and adults, including those with disabilities.
CommonHelp855-635-4370Virginia's convenient way to apply for health care coverage, food assistance, childcare, heating/cooking assistance and cash assistance.

TDD 888-221-1590
National Alliance on Mental Illness - VirginiaEmergency: Call 911NAMI Virginia’s local affiliates play an active role providing support, education, and advocacy at the community level. They operate support groups to let people know they are not alone and to be there with information and support when needed. Our affiliates speak publicly to educate others about brain disorders and provide educational programs, free of cost, to youth and young adults, parents, individuals, and families affected by mental illness. They advocate for effective and timely services from their local service providers, and they offer hope to those experiencing the impact of mental illness. Please see our Education and Support section for more information on support groups and educational programs.

In Crisis? Call or Text 988
Office of the Attorney General - File a ComplaintConsumer Protection Hotline 800-552-9963Determine where to file your consumer complaint against businesses operating in Virginia.
Virginia AARP
Making a difference for all Virginians 50+ and their families
Virginia Dept for Aging and Rehabilitative Services800-552-3402 V/TTYThe Office for Aging Services of the Division for Community Living helps older Virginians live as independently as possible by coordinating and providing services to help them maintain their dignity and security. Our website provides information that aging Virginians, caregivers and their families can use in making important decisions about their lives and the lives of their loved ones.
Virginia Dept for the Blind and Vision Impaired800-622-2155The Department for the Blind and Vision Impaired (DBVI) is an agency of the Commonwealth of Virginia that is dedicated to its mission of providing quality services to assist Virginia's citizens who are blind, vision impaired or deafblind in achieving their desired level of employment, education, and personal independence. The Department provides a wide array of specialized services and programs for Virginia residents of all ages who are experiencing significant vision impairments attain the skills, confidence and positive outlook that are critical to independence.
 Our primary focus is to assist blind Virginians in achieving quality employment outcomes. Vocational evaluation, job training, job development, placement, follow-up and other services are provided to assist consumers in obtaining jobs in the public and private sectors. Training for and employment as food service managers and vendors are available in cafeterias, snack bars, and other vending facilities in public and private buildings. The Virginia Industries for the Blind provides another employment option for blind Virginians at its two plant locations in Charlottesville and Richmond, its satellite store operations and administrative service positions across the Commonwealth.

Voice/TTY: 804-371-3151
Virginia Dept for the Deaf and Hard of Hearing800-552-7917 V/TTYThe Virginia Department for the Deaf and Hard of Hearing (VDDHH) promotes accessible communication so that persons who are Deaf and Hard of Hearing may fully participate in programs, services and opportunities throughout the Commonwealth.

Voice 804-662-9502
Virginia Dept of Behavioral Health & Developmental Services804-786-3921The Virginia Department of Behavioral Health and Developmental Services supports individuals by promoting recovery, self-determination, and wellness in all aspects of life. Find help locally. Site also includes links to developmental disabilities and substance use disorder services.

Suicide & Crisis Lifeline - Call 988

Voice/TDD 804-371-8977
Virginia Dept of Elections804-864-8901The Department of Elections promotes and supports accurate, fair, open and secure elections for the citizens of the Commonwealth.
Virginia Dept of Emergency Management (VDEM)Our primary focus is to assist blind Virginians in achieving quality employment outcomes. Vocational evaluation, job training, job development, placement, follow-up and other services are provided to assist consumers in obtaining jobs in the public and private sectors. Training for and employment as food service managers and vendors are available in cafeterias, snack bars, and other vending facilities in public and private buildings. The Virginia Industries for the Blind provides another employment option for blind Virginians at its two plant locations in Charlottesville and Richmond, its satellite store operations and administrative service positions across the Commonwealth.
Virginia Dept of Health (VDH)
The Mission of the VDH is to protect he health and promote the well-being of all people in Virginia. The agency's Vision statement is "Become the healthiest state in the nation."

Alleghany County/Covington 540-962-2173

Botetourt County 540-666-4275

Craig County 540-864-5136

Roanoke City 540-283-5050

Roanoke County 540-857-7800

Salem 540-387-5530
Virginia Dept of Health Professions804-367-4400The mission of the Department of Health Professions is to ensure safe and competent patient care by licensing health professionals, enforcing standards of practice, and providing information to health care practitioners and the public.
 An Executive Branch agency in the Health and Human Resources Secretariat, DHP is composed of Virginia's 13 health regulatory boards, the Board of Health Professions, the Prescription Monitoring Program and the Health Practitioners' Monitoring Program. DHP licenses and regulates over 500,000 healthcare practitioners across 62 professions.

Complaints (Toll-Free) 800-533-1560
Virginia Dept of Medical Assistance Services (DMAS)804-786-7933Virginia's Medicaid Program. For Medicaid enrollment: Web: www.coverva.org; tel: 1-833-5CALLVA; TDD: 1-888-221-1590

TDD (Toll-Free) 800-343-7933
Virginia Dept of Social Services (DSS)Main Agency 804-726-7000DSS fosters community collaboration by providing services and sponsoring various grants, funds, programs and initiatives throughout the Commonwealth.

SNAP Hotline 800-552-3431

Roanoke County (Local) DSS 540-387-6087
Virginia Department of Social Services - Temporary Relief for Needy Families (TANF)The TANF program provides eligible families with a monthly cash payment to meet their basic needs, if eligible. Diversionary Assistance (DA) and Emergency Assistance (EA) are non-recurring, short-term benefits that may be provided to needy families with children who are eligible for TANF. Virginia Initiative for Education and Work (VIEW) Program is a program of employment, education, and training opportunities to assist individuals living in poverty in attaining the goal of developing economic independence. The Full Employment Program (FEP) is a subsidized employment program designed to provide an opportunity for participants to increase self-sufficiency by earning a living wage, increase career-related work skills, and improve their competitiveness in the labor market. 
Virginia Division for Community Living800-552-3402Helps older Virginians live as independently as possible by coordinating and providing services to help them maintain their dignity and security. Provides information that aging Virginians, caregivers and their families can use in making important decisions about their lives and the lives of their loved ones.

Local Office on Aging 540-345-0451
Virginia General Assembly - Who's My LegislatorAn online tool where the public at-large can determine what legislators represent them ... Virginal House and Senate representatives, as well as those in the U.S. House and Senate.
Virginia Governor
The website for the governor of Virginia.
Virginia Health Information (VHI)
VHI is a one-stop shop for information on Assisted Living Facilities, Continuing Care Retirement Communities, HMOs, Home Care Providers, Hospitals, Nursing Facilities, Physicians, and other providers.
Virginia Housing Development AuthorityToll-Free 877-843-2123VA Housing Development Authority is a not-for-profit organization, created by the Commonwealth of Virginia. Their mission is to help Virginians attain quality, affordable housing.

Virginia Relay 711



Virginia Poverty Law Center804-782-9430VPLC uses advocacy, education, and litigation to break down systemic barriers that keep low-income Virginians in the cycle of poverty. Through our team and our Legal Aid program partners we help Virginians understand and express their rights in areas such as domestic and sexual violence law, elder law, housing law, family law, public benefits and consumer law.

ENROLL Virginia! Helpline 888-392-5132

Eviction Legal Helpline 833-663-8428

Predatory Loan Helpline 866-830-4501

Utility Helpline 804-313-9363

Senior Legal Helpline 844-802-5910

SNAP Helpline 866-753-7627

Virginia Relay 711
Virginia Senior Alert
VA Senior Alert provides a valuable tool for Virginia law enforcement agencies to help locate missing "senior adults," while allowing the broadcasters of Virginia an opportunity to contribute to the communities they serve.
Virginia Senior Medicare Patrol (Virginia SMP)Virginia SMP helps Medicare and Medicaid beneficiaries avoid, detect, and prevent health care fraud. You can also visit https://smpresource.org/.


Home - Senior Medicare Patrol (smpresource.org)
Virginia State Agency List
List of state agencies in the Commonwealth of Virginia.


National/Federal Organizations

AARP888-687-2277AARP is a nonprofit nonpartisan organization that empowers people to choose how they live as they age.
Administration for Community Living (ACL) - Connecting People to ServicesACL believes that home- and community-based services and supports should be robust enough that individuals with even the most complex medical and behavioral needs can be appropriately and effectively supported in their own home or other community-based settings. Several ACL programs help older adults and people with disabilities find supports and service that they need in order to successfully live in their communities.
American Cancer Society800-227-2345Offers caregiver and family resources, including a Caregiver Resource Guide available in interactive or downloadable form, videos, and other educational and support materials.
American Diabetes Association800-342-2383Stay on top of what's new at the American Diabetes Association, diabetes-related updates, healthy living resources, and more!
American Geriatrics Society212-308-1414Founded in 1942, the American Geriatrics Society (AGS) is a nationwide, not-for-profit society of geriatrics healthcare professionals dedicated to improving the health, independence, and quality of life of older people. Our 6,000+ members include geriatricians, geriatrics nurse practitioners, social workers, family practitioners, physician associates, pharmacists, and internists who are pioneers in serious illness care for older individuals, with a focus on championing interprofessional teams, eliciting personal care goals, and treating older people as whole persons. AGS believes in a just society, one where we all are supported by and able to contribute to communities where ageism, ableism, classism, homophobia, racism, sexism, xenophobia, and other forms of bias and discrimination no longer impact healthcare access, quality, and outcomes for older adults and their caregivers.  AGS advocates for policies and programs that support the health, independence, and quality of life of all of us as we age.
American Heart Association800-242-8721From humble beginnings, the AHA has grown into the nation’s oldest and largest voluntary organization dedicated to fighting heart disease and stroke. Site offers recipes, news, stories, articles and more.
American Lung Association800-586-4872We are America's trusted source for lung health education, lung disease research, support, programs, services and advocacy. Site includes Patient & Caregiver Network, EACH Breath Blog, news, research, and more.
American Red Cross
Red Cross volunteers and staff work to deliver vital services – from providing relief and support to those in crisis, to helping you be prepared to respond in emergencies.
Arthritis FoundationHelpline 800-283-7800For over seven decades, the Arthritis Foundation has led the fight to conquer arthritis for nearly 60 million adults and 300,000 children living with the disease in the U.S. Site offers Connections & Empowerment, Advocacy & Access, Science & Research and resources such as their Helpline, Arthritis Tips from experts plus webinars and podcasts.
Bone Health & Osteoporosis Foundation800-231-4222For over 35 years, the Bone Health & Osteoporosis Foundation (BHOF) has been committed to preventing osteoporosis and promoting awareness about bone health. Join an online community to learn more about osteoporosis, or connect with others near you who are suffering from the disease. Site also includes latest news; hot topics; and resources for patients and professionals, as well as, information on strengthening your bones and minimizing falls.
Cancer Support Community888-793-9355Connects cancer patients and their caregivers through a global network of support organizations and the online community MyLifeLine.
Centers for Disease Control and Prevention (CDC)800-232-4636The CDC, part of the Public Health Service, protects the public health of the nation by providing leadership and direction in the prevention and control of diseases and other preventable conditions, and responding to public health emergencies.
Centers for Medicare & Medicaid Services800-633-4227CMS is the federal agency that provides health coverage to more than 160 million through Medicare, Medicaid, the Children's Health Insurance Program, and the Health Insurance Marketplace. CMS works in partnership with the entire health care community to improve quality, equity and outcomes in the health care system.

Medicare Service Center 800-633-4227; TTY 877-486-2048

Report Medicare Fraud & Abuse 800-447-8477

Social Security 800-772-1213

For people with Medicaid, see Virginia Dept of Health contact numbers under General Resources.

Center for Medicare & Medicaid Services: Open Payments
Charity Navigator
Charity Navigator is free; use it to find and support thousands of charities that align with your passions and values. They use data from the IRS, partners, and the charities themselves to power their unbiased ratings so that you can give with confidence.
Consumer Financial Protection Bureau855-411-2372The Consumer Financial Protection Bureau is a 21st century agency that implements and enforces Federal consumer financial law and ensures that markets for consumer financial products are fair, transparent, and competitive. Site includes resources, money topics (auto loans, credit cards, debt collection, reverse mortgages, etc.) as well as a Consumer Complaint Database.
Direct Mail Opt Out888-567-8688The official Consumer Credit Reporting Industry website to accept and process requests from consumers to Opt-In or Opt-Out of firm offers of credit or insurance.
Federal Trade Commission877-382-4357Report fraud, submit a public comment, file an antitrust complaint, get your free credit report, report identity theft or register for Do Not Call.


ReportFraud.ftc.gov
Financial Fraud Enforcement Task Force - StopFraud.govReport financial fraud (including cyber crime, identity theft, housing discrimination, telemarketing fraud, etc.), find resources on Elder Fraud and stay current on scams aimed at servicemembers and veterans.
National Cancer Institute800-422-6237Information and research for caregivers serving cancer patients, including downloadable booklets on caregiver resources and self-care.
National Council on Aging (NCOA)
NCOA is a respected national leader and trusted partner to help people aged 60+ meet the challenges of aging. They partner with nonprofit organizations, government, and business to provide innovative community programs and services, online help, and advocacy.
National Do Not Call Registry888-382-1222The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls. Register your home or mobile phone for free.
National Institute on Aging (NIA.NIH.gov)800-222-2225NIA leads a broad scientific effort to understand the nature of aging and to extend the healthy, active years of life. NIA is the primary federal agency supporting and conducting Alzheimer's disease research. Site includes latest news, health topics, aging research programs & activities, and research highlights.
National Kidney FoundationToll free helpline 855-653-2273The National Kidney Foundation is revolutionizing the fight to save lives by eliminating preventable kidney disease, accelerating innovation for the dignity of the patient experience, and dismantling structural inequities in kidney care, dialysis, and transplantation. Site includes a toll-free Helpline to speak with a specialist who will answer your questions and listen to your concerns, a Patient-to-patient support program to speak with a peer mentor who shares your experiences with dialysis, transplant or living kidney donation plus volunteer, fundraising and advocacy opportunities. There is also a link to their  online directory of vendors. 
National Multiple Sclerosis Society800-344-4867
National Stroke Association888-478-7653Site includes information on stroke warning signs, stroke prevention and stroke recovery, as well as a locator for finding a stroke support group, news, videos, and a newsletter (you get a free mini cookbook for signing up!).
Parkinson's Foundation800-473-4636The Parkinson’s Foundation makes life better for people with Parkinson’s disease (PD) by improving care and advancing research toward a cure. In everything we do, we build on the energy, experience and passion of our global Parkinson’s community. Site includes PD GENEration (free genetic testing and counseling for people with Parkinson's), StrivePD (an app that helps people with PD track exercise, symptoms, medications, side effects and sleep), news, events, blog posts, volunteer opportunities, as well as a locator service for care & support in your area.
U.S. Dept of Health and Human Services (HHS)HHS enhances and protects the health and well-being of all Americans. They fulfill that mission by providing for effective health and human services and fostering advances in medicine, public health, and social services.
U.S. Dept of Housing and Urban Development (HUD)HUD provides housing counseling to determine what kind of assistance or living arrangement you need, what you health insurance might cover, and what you can afford.
U.S. Social Security Administration (SSA)800-772-1213; TTY 800-325-0778SSA administers retirement, disability, survivor, and family benefits, and enrolls individuals in Medicare. They also provide Social Security Numbers, which are unique identifiers needed to work, handle financial transactions, and determine eligibility for certain government services.

Social Security Fraud Hotline 800-269-0271
U.S. Veterans Affairs Department800-698-2411Local VA Center: Salem VA Medical Center, 1970 Roanoke Boulevard, Salem, VA 24153. Main number: 540-982-2463; Mental Health: 540-982-2463, ext. 2611.

TTY 711
Women's Alzheimer's Movement (WAM)
WAM is the preeminent organization focused exclusively on women and Alzheimer’s. We were created to raise awareness around Alzheimer’s as a disease that discriminates against women, since two out of every three brains that develop Alzheimer’s belong to women–with women of color at even higher risk– and 2 out of 3 caregivers of all races and ethnicities being women as well. Until 10 years ago, the conventional thinking was that the higher incidence of Alzheimer’s in women simply reflected the fact that women tend to outlive men. Connect with them through their newsletter, Instagram, Facebook or YouTube.